Mail Service Australia - 6 Month Mail Holiding

As a Traveller, you may need a fixed mailing address whilst in Australia. If you are here on a Working Holiday Visa, it is essential that you set up a Tax File Number, bank account or Medicare service. If you have yet to find a permanent place to live, a Travellers Mail service is perfect so that you can safely receive these documents. 

TAW Mail Service will provide you with a fixed mailing address while you work and travel in Australia. We will receive and hold your mail for you to collect or scan it to a secure online account for you to view remotely. This way you can access your mail anywhere and anytime. 

The taw mail service is available for customers in Australia on a valid Working Holiday or Tourist Visa and is for individual use only. Refer to our terms of use prior to purchase. 

Mail can be collected 12pm - 4pm, Mondays to Fridays via our Mail Holding office in Sydney Haymarket. 

Terms & Conditions:

• The Travellers at Work Mail service is available to backpackers / travellers only, for the purpose of managing personal mail items whilst temporarily in Australia. You must have a valid Working holiday or Student Visa to enroll in the service

• This service is for individual use only. (1 account per person only). Mail for other persons (i.e friends / partners / spouses) will be automatically returned to sender

• This service cannot be used to receive internationally redirected mail

• This service limits forwarding to 5 items per calendar month

• To verify your account and receive scannable letters via email, Travellers at Work may ask you to verify your account by supplying us with a copy of photo identification or a copy of your passport.

• This service is not available to Australian residents

• This service cannot be used for business / commercial purposes

• Travellers at Work reserves the right to open mail that appears to be fraudulent or dangerous.

• Travellers at Work reserves the right to cancel any mail service account that appears to be fraudulent in nature and notify the necessary parties.

• Mail accounts which violate these terms will be cancelled. Refunds will not be offered.

• Photo identification must be shown when collecting mail and parcels.

• Bank and credit cards are treated as non scannable items

• Mail Service is a non-refundable product. Change of mind purchases are not permitted.

Once your Mail Service is Confirmed: 

Please wait 72 hours for your mail service to be CONFIRMED via email. Once confirmed, you will receive a notification from the online portal to access your online account alongside the fixed address to use for your six months. 

Please note - Mail service is only available for a minimum and maximum of six months.